The BeautyLite appointment messaging program
BeautyLite provides appointment notifications for participating salons and beauty establishments. Messages identify the establishment associated with your appointment. These terms cover SMS appointment communications delivered through BeautyLite where the service is enabled.
Messages may include appointment confirmations, reminders, rescheduling or service changes, and cancellations. This program does not include promotional campaigns. SMS availability depends on the establishment, supported destination, and messaging provider.
Joining and consent
You receive appointment texts after agreeing to SMS communications through your establishment’s disclosed booking or consent process. An establishment must explain the program and obtain your permission before enrolling your number. Merely supplying a number or appearing in an imported client list is not enrollment.
Consent to receive SMS is voluntary and is not a condition of purchasing services. Email preferences are separate. You must own or be authorized to use the mobile number provided. Tell the establishment if your number changes or is reassigned.
Frequency and charges
Message frequency varies according to your appointments, the establishment’s reminder settings, and changes or cancellations. You may receive multiple messages for an appointment; there is no fixed monthly message count.
Message and data rates may apply. Your carrier’s messaging and data charges are governed by your mobile plan. Contact your carrier about those charges.
Stop receiving texts
Reply STOP to the number that sent the message to opt out. You may receive a final confirmation of your opt-out. Further messages from that sending number will stop unless you subsequently opt back in through a supported process.
You can also ask your establishment to disable SMS notifications for your client record. An opt-out may apply to the sending number or messaging program, including other messages using that sender. Opting out of SMS does not cancel your appointment or necessarily change your email preferences.
Help and support
Reply HELP for help with the messaging program, or email support@beautylite.com.
For booking questions, appointment changes, cancellations, or service concerns, contact the establishment named in your message directly. Do not assume that an ordinary SMS reply changes a booking or is monitored by reception. Use the establishment’s booking contact unless a message explicitly offers another supported action.
Delivery and availability
SMS delivery can be delayed, blocked, or unavailable because of carrier filtering, network conditions, an invalid number, or other technical issues. BeautyLite and mobile carriers do not guarantee delivery at a particular time. Carriers are not liable for delayed or undelivered messages.
An appointment remains your responsibility even if a reminder does not arrive. Do not use this messaging service for emergencies or time-critical safety communications.
Privacy
Our Privacy Policy explains how contact details, appointment information, messaging preferences, consent information, and delivery records are handled. Mobile information and SMS consent are not sold or shared for third-party marketing or promotional purposes.
The establishment may also have its own privacy policy covering its relationship with you. Ask your establishment if you need a copy.
Changes and contact
These terms may be updated as the service changes. Updated terms will be posted here with a revised date. They do not replace the establishment’s own service, payment, or cancellation policies.
Questions about these SMS Terms: support@beautylite.com.